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Front Desk Receptionist

2 months ago

Harriman, New York, United States Listedbuy Full time

Job Summary

We are seeking a highly skilled and experienced Front Desk Receptionist/Night Auditor to join our team at Days Inn, Harriman. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient guest experience.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Work collaboratively with other departments to ensure seamless guest experiences.
  • Perform night audit duties, including reconciling cash and credit transactions.

Requirements

  • 1 year of experience in a hotel front desk or customer service role.
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work a flexible schedule, including nights and weekends.

What We Offer

  • Competitive hourly rate of $11-13.
  • Opportunity to work with a dynamic and growing team.
  • Employee discount on hotel stays.

How to Apply

Qualified candidates should submit their resume for consideration. We look forward to hearing from you