Customer Service Representative

3 weeks ago


Larkspur, California, United States Westamerica Bank Full time
Job Description

Westamerica Bank is seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will be responsible for delivering quality service, promoting sales of Bank services and products, and adhering to QIS standards.

Key Responsibilities:

  • Deliver 5 points of service to external customers.
  • Actively contribute to team success through clear, effective communication with co-workers.
  • Promote sales of bank's services and meet goal of $110/FTE per month on average.

Requirements:

  • Good customer relations and basic math skills required.
  • Ability to work in a fast-paced environment and meet established service standards.

Work Environment:

The work environment is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Used:

10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.


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