Retail Associate

2 weeks ago


Chicago, Illinois, United States Bned Full time

Retail Associate - Trade Literature (Part-time)

Job Category: Retail Stores Requisition Number: BOOKS022543

Overview

Barnes & Noble College serves as a retail partner for numerous colleges and universities across the nation. We provide a unique retail experience focused on delivering essential educational materials, tools, and merchandise within a vibrant retail setting on higher education campuses. Our teams engage directly with customers, including students, faculty, administration, alumni, and the general public, to deliver exceptional customer service while selling or renting books, general merchandise, and a variety of products and services tailored for the academic community.

The Trade Literature department is a dynamic, fast-paced environment where your organizational, promotional, customer service, listening, and problem-solving abilities will be put to the test.

Key Responsibilities:

  1. Welcome customers and assist them in purchasing trade literature, supplies, and handling returns and refunds.
  2. Respond to inquiries regarding general or reference literature, proficiently locating books, recommending products and services, and assisting in obtaining materials using ISBNs, author knowledge, and publication details.
  3. Organize, shelve, and categorize inventory according to specific guidelines.
  4. Maintain a clean and inviting sales floor by tidying the store and merchandise.
  5. Process sales transactions involving cash, credit, or financial aid payments.
  6. Part-time roles require consistent availability throughout the year, with schedules that may be fixed or adjusted to meet store needs.

Physical Requirements:

  • Regular movement within the store to access various departments and products.
  • Ability to remain stationary for extended periods.
  • Frequent lifting of merchandise.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications:

  • Applicants must be at least 18 years old to be considered for employment.
  • A high school diploma or GED is preferred.
  • A high-energy, friendly demeanor with strong communication skills to interact with diverse individuals.
  • Exceptional customer service abilities to align customers with products that meet their needs.
  • Basic math, keyboarding, and data entry skills are essential.
  • Flexibility in scheduling is required.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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