Restaurant Team Member

3 weeks ago


Hampton, Virginia, United States McDonald's Full time

About the Role: We are seeking a skilled and motivated individual to join our team as a Guest Services Ambassador at McDonald's. As a key member of our service team, you will be responsible for providing exceptional customer service, handling guest complaints, and maintaining a clean and welcoming store environment.

Key Responsibilities:

  • Provide fast and friendly service to customers, responding promptly to their needs and concerns.
  • Handle guest complaints in a professional and courteous manner, resolving issues quickly and fairly.
  • Maintain a clean and organized store environment, adhering to health and safety standards and procedures.
  • Work collaboratively with other team members to achieve sales goals and improve customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic problem-solving skills and ability to handle guest complaints.
  • Physical stamina to stand for long periods and lift up to 25 pounds.

What We Offer:

  • A competitive salary of $13-$16 per hour, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with opportunities to advance within the company.

Why Work at McDonald's?

We are committed to providing a safe and inclusive workplace, where all employees feel valued and respected. Our mission is to serve our customers with quality products and services, while creating a positive impact in our communities. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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