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Assistant Store Manager

2 months ago

Jacksonville, North Carolina, United States Books-A-Million Full time
Job Summary

We are seeking an experienced Assistant Store Manager to join our team at Books-A-Million. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in achieving sales targets, recruiting and developing a high-performing team, and providing exceptional customer service.

Key Responsibilities
  • Support the Store Manager in achieving sales plans and comp sales goals
  • Recruit, develop, and retain a collaborative and passionate team to run the store
  • Provide leadership in running an operationally sound business, balancing operations, delegation, and autonomy, and customer-first selling practices
  • Monitor and control shrink/loss prevention, payroll hours, and schedules
  • Provide product knowledge and information to employees and customers
  • Communicate with retail leadership and HQ partners on trends and customer feedback
  • Run sales reports and use data to inform sales strategies
  • Merchandise the store in a compelling way, helping the team buy back in-demand items and developing a store that is a part of the community
  • Develop a high-performing, customer-focused team with the Store Manager
Requirements
  • At least six months of retail store management experience, with a proven track record of leading teams to success
  • Skills in communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and team development
  • Passion for books, music, comics, games, or pop culture
  • A high school diploma or GED equivalent; a degree is a plus
  • Ability to adapt to a fast-changing retail environment