Customer Service and Sales Team Member

3 days ago


Arizona City, Arizona, United States Michaels Stores Full time

**Michaels Stores Overview**

We are the largest arts and crafts retailer in North America, operating over 1,300 stores in 49 states and Canada. Our mission is to fuel the joy of creativity, and we achieve this through our dedication to providing excellent customer service and offering a wide range of high-quality products.

About This Role

This Seasonal Customer Service Team Member position is ideal for individuals who enjoy working in a fast-paced retail environment and have strong communication skills. As a member of our team, you will play a key role in ensuring that our customers receive a seamless shopping experience, from the moment they enter our store to when they leave.

Key Responsibilities:
  • Deliver exceptional customer service by assisting customers with their purchases, answering questions, and addressing concerns
  • Process transactions accurately and efficiently, using our point-of-sale system to manage cash handling and sales
  • Collaborate with colleagues to maintain a clean and organized store, including tasks such as restocking shelves, folding merchandise, and sweeping floors
  • Support the store's visual merchandising efforts by setting up displays, rotating inventory, and maintaining our promotional materials
  • Participate in training programs to develop your skills and knowledge of our products and services
  • Work collaboratively with our management team to meet sales goals, manage inventory, and implement promotions and events
Requirements and Qualifications

We are seeking candidates with prior retail experience and excellent communication skills. You must be able to work a flexible schedule, including evenings, weekends, and holidays, and be willing to take on additional responsibilities as needed.

Benefits

We offer a competitive hourly rate of $13.00, plus opportunities for overtime pay. We also provide a comprehensive benefits package, including health insurance, dental, and vision coverage, as well as paid time off and access to exclusive employee discounts.


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