Home Health Care Associate

2 days ago

Willow Grove, Pennsylvania, United States BAYADA Home Health Care Full time
Join BAYADA Home Health Care as a Client Services Associate

BAYADA Home Health Care is a leading provider of home health care services, and we are seeking a highly motivated and compassionate Client Services Associate to join our team in our Willow Grove, PA Pediatrics Office.

As a Client Services Associate, you will play a vital role in delivering exceptional customer service and quality home care to our clients. You will be responsible for managing coordination of client services, emergent scheduling issues, and maintaining effective fiscal management of your caseload.

We are looking for a candidate who is passionate about providing excellent care and support to our clients and their families. If you are a team player with strong communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide superior customer service and quality home care
  • Manage coordination of client services and emergent scheduling issues
  • Manage your caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors, and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Qualifications:
  • Bachelor degree is preferred
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
BAYADA Offers:
  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, and employee assistance program

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state, and local laws.

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