Associate Director of Operations Strategy
3 days ago
Carvana is revolutionizing the car buying experience by providing a seamless and transparent online platform for customers to purchase vehicles. Our mission is to make car buying a hassle-free experience, and we're looking for talented individuals to join our team.
Job SummaryWe're seeking an Associate Director of Marketplaces Operations Strategy to drive initiatives and programs that tackle the most pressing operations challenges and opportunities in our Marketplaces organization. This role will lead a team that fuels the growth and efficiency of Carvana's auto auction subsidiary, ADESA, by leveraging analytics and driving operational changes across 56 different locations.
Key Responsibilities- Identify opportunities for operational improvement in areas such as inspections, physical auction, and Carvana integration by developing strategy and analytics to drive people, process, and technology enhancements.
- Work cross-functionally with internal business partners to align priorities and develop strategic plans & initiatives.
- Oversee and conduct rigorous analytics to assess performance, size opportunities, and assess the impact of key initiatives.
- Partner with Product and Analytics teams to develop and design a plan and work with operations to gain user adoption, execute the plan, and assess the impact of key initiatives.
- Build programs to regularly review analytics to drive operational improvements.
- Build models, perform a cost-benefit analysis, and provide thoughtful well-researched recommendations that answer key business questions.
- Help plan change communication and participate in organizational change management.
- Mentor and develop a team of strategy managers.
- At least 7 years of work experience in analytical, consulting, technology, startup, banking, strategy, or other client-facing roles.
- At least 3 years of experience leading a team of consultants, managers, or analysts.
- Bachelor's degree from a top-tier institution with a strong academic record in business, operations, statistics, analytics, or related field.
- MBA or Master's Degree equivalent preferred.
- Firm understanding of continuous improvement techniques and experience in executing them.
- Proven track record of incremental and breakthrough improvements.
- Excellent ability to collaborate and apply a cross-functional mindset.
- Strong analysis and decision making ability.
- Strong written and verbal communication skills with the ability to learn quickly and transfer knowledge.
- Passion for people development and a strong leadership presence.
- Experience in leading analytical projects and leveraging tools such as Tableau, SQL (through MS SQL Server), relational database design, SQL Server Reporting Services (SSRS), Excel, Snowflake, and Python to solve operational problems.
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