Customer Service Specialist

5 days ago


River Falls, Wisconsin, United States WESTconsin Credit Union Full time
Estimated Salary: $45,000 - $60,000 per year

About the Job
In this role, you will have the opportunity to work closely with our members, understand their needs, and provide solutions that meet those needs. You will be an ambassador for our credit union, promoting our values and mission. If you are a people person, enjoy problem-solving, and are looking for a challenging and rewarding career, this could be the perfect opportunity for you

Key Responsibilities
* Develop relationships with members and identify opportunities to provide value-added services* Provide exceptional customer service, responding to member inquiries, and resolving any issues* Collaborate with the Office Supervisor and Member Services team to achieve goals and objectives* Participate in training and professional development programs to stay up-to-date on products and services* Maintain accurate records and reports, ensuring compliance with regulatory requirements

What We Offer
* Competitive salary range of $45,000 - $60,000 per year* Comprehensive benefits package, including medical, dental, and vision insurance* Generous 401(k) plan with Company Contribution and Match* Opportunities for professional growth and development* Flexible scheduling, including part-time and rotating shifts* Recognition and rewards for outstanding performance

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