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Server Representative

2 months ago

Boston, Massachusetts, United States The ONE Group Full time

Job Title: Server Representative

Job Description:

We are a dynamic and expanding company, The ONE Group, seeking a skilled Server Representative to deliver exceptional customer experiences in our vibrant restaurants and bars. As a key member of our team, you will be responsible for fostering a culture of teamwork, collaboration, and excellence.

Key Responsibilities:

  • Ensure guest comfort and elevate their dining experience through attentive and personalized service
  • Inform guests about menu specials and changes, providing recommendations to enhance their experience
  • Develop a thorough knowledge of our menu and offer expert recommendations to guests
  • Take accurate orders and enter them into our system efficiently
  • Deliver food and beverages promptly to guests, ensuring timely service
  • Complete assigned side work at the beginning and end of each shift, maintaining a clean and organized service area
  • Monitor guest satisfaction and respond promptly to any requests or concerns
  • Prepare and finalize bills, processing payments efficiently and accurately
  • Assist other servers and bussers as needed, promoting a collaborative team environment
  • Thank guests for their visit and encourage future return, fostering a loyal customer base
  • Be flexible to work holidays and weekends, adapting to our dynamic schedule
  • Ability to stand for long periods and carry trays, ensuring efficient service delivery

Company Benefits:

  • Growth Opportunities: Develop your skills and advance your career in our expanding company
  • Extensive Training Program: Enhance your knowledge and expertise in customer service and hospitality
  • Flexible Work Schedule: Adapt to our dynamic schedule, including holidays and weekends
  • Paid Time Off (eligibility required): Enjoy time off after meeting eligibility requirements
  • Health Benefits (eligibility required): Access comprehensive insurance benefits after meeting eligibility requirements