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Patient Care Coordinator
2 months ago
Responsibilities:
* Provide patient counseling and referrals for patient needs
* Assist with coordinating patient care
* Maintain a customer service program to ensure high-quality service and customer satisfaction
* Participate in and initiate advancement of hospital, community, and patient relations
* Survey and follow-up with referring providers to ensure high-quality customer service
* Meet with patients to ensure customer satisfaction with the Program and hospital experience
* Utilize and/or create databases for tracking and following patients through outpatient clinical settings
* Organize and analyze program data on a regular basis
* Create and maintain referring physician informational databases
Requirements:
* Bachelor's Degree in Health Education, Social Work, Psychology, Nursing, or health-related field
* 12 months experience in a medical or clinical care setting
* Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's Degree for a total of 60 months experience
* A license from the State of Oklahoma related to the required health field
Physical Requirements:
* Physical: Sitting for long periods of time
* Environmental: Office Environment
Departmental Preferences:
* Bilingual - English/Spanish
Why You Belong at the University of Oklahoma:
The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement:
The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Organization: Medicine Infectious Diseases
Job Location: Oklahoma-Oklahoma City-Health Sciences Center
Schedule: Full-time
Job Posting: Jun 17, 2024
