Automotive Lead Technician
2 days ago
Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America. As an Automotive Lead Technician, you will play a critical role in driving customer satisfaction and loyalty by providing exceptional technical expertise and leadership to our team.
Key Responsibilities:
- Diagnose and repair complex automotive issues, including brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Lead and mentor junior technicians to ensure they have the skills and knowledge needed to provide excellent customer service.
- Stay up-to-date with the latest automotive technology through ongoing training and professional development.
- Collaborate with other team members to achieve business objectives and improve customer satisfaction.
Requirements:
- 5+ years of experience in automotive repair, with a strong background in diagnostics and repair.
- A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five).
- Excellent communication and leadership skills, with the ability to effectively communicate technical information to non-technical individuals.
- Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
What We Offer:
- Competitive pay and benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development, including training and certification programs.
- A collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction.
- A 401(k) match and on-demand pay program.
Why Join Us:
- We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported.
- We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
- We are a leader in the tire and auto service industry, with a strong reputation for quality and customer satisfaction.
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