Sales and Customer Care Specialist
4 days ago
We are seeking a talented Sales and Customer Care Specialist to join our team at Devroomen Garden Products. As a key member of our sales team, you will be responsible for building relationships with customers, resolving issues, and participating in in-house sales efforts.
About the Role:
- Manage main phone line and transfers calls
- Work with customers to resolve issues
- Collaborate with Production Team to resolve issues
- Follow up with existing customers to build relationships and upsell on our products
- Communicate with sales staff and customers about orders (sold out, quantity change, etc....)
- Maintain updated records
- Prepare and mail bid books and other sales materials
- Assist online and walk-in customers
Required Skills and Qualifications:
- Excellent computer skills
- MS Office power user: utilizing Microsoft Excel, Word, Outlook, Google Drive,
- Excellent verbal and telephone skills
- Strong problem-solving skills
- Attention to detail
- Excellent written and verbal communication skills
- Planning and organization skills
- Professionalism and integrity
- Teamwork and relationship-building
- Goal oriented
- Experience in B2B Sales
Salary: $55,000 - $70,000 per year, depending on experience. We offer a competitive salary, benefits package, and opportunities for growth and development.
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