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Assistant Store Leader
2 months ago
We are seeking an experienced and motivated Assistant Store Leader to join our team at Kroger. As a key member of our store leadership team, you will be responsible for supporting the store manager in achieving sales and profit goals, while also providing exceptional customer service and leading a team of associates.
Key Responsibilities- Assist the store manager in leading teams in planning, implementing, and executing merchandising and operating initiatives
- Support the store manager in developing action plans and communicating with associates on Associate Insight survey results
- Work with department heads and associates to identify store opportunities and develop timely solutions
- Role model and demand a high level of customer service and solve associate and customer issues
- Manage total store operations in the store manager's absence
- Achieve and exceed weekly, period, and annual sales, wage budgets, and profit budgets
- Drive sales by working with department managers to produce and maximize sales and profits
- Assist the store manager in regular store-level financial performance discussions with associates
- Analyze and respond to the competitive landscape within the district and division
- Demonstrate inclusionary leadership and expect inclusive behavior from associates
- Utilize coordinators and other field staff to ensure store departments achieve sales and profit goals
- Promote and support strong relationships with local community organizations
- Assist in building proactive and productive relationships with union representatives and business agents
- Communicate necessary information to associates to help them effectively carry out their duties
- Serve as a liaison to store and district managers and coordinators on the effectiveness of division merchandising and operational plans
- Assist the store manager in staffing, reducing turnover, and increasing retention
- Provide timely individual and department performance feedback to department heads and associates
- Assist with labor management and supply costs on a daily basis to meet customer service and financial targets
- Ensure store compliance and associate knowledge of federal, state, and local laws and enterprise policies
- Supervise and coach direct reports on the performance of their duties
- High school diploma or GED
- 1 year of experience as a department manager, service manager, or equivalent experience
- Store manager or district manager approval
Kroger is a company that values its associates and strives to create a welcoming and engaging environment where you'll love to work. We offer a range of benefits, including health and well-being benefits, financial benefits, and growth and development benefits. If you are interested in becoming a valued member of our team, apply now.
", "About the Company": "Kroger is a leading retailer with a commitment to customer satisfaction and associate development. We strive to create a positive and inclusive work environment where our associates can grow and thrive."}