Logistics Coordinator
4 weeks ago
As a key member of our team, the successful candidate will be responsible for performing daily deliveries for Service Department territories as assigned by the area Service Managers and daily/weekly schedule.
Essential Functions- Work closely with Service Coordinators and Service Managers to ensure timely and efficient delivery of equipment and supplies.
- Ensure secure and safe transit of equipment to and from customer locations and Cross USA facilities.
- Maintain a daily driver log to record time between deliveries and ensure proper time management.
- Perform regular vehicle maintenance, including washing, oil changes, tire rotations, and any unscheduled maintenance as needed.
- Use the equipment Pickup and Drop-Off Form correctly, ensuring all fields are completed and special customer instructions are annotated.
- Verify delivery packing slips and associated transfer documents, ensuring they are signed and returned to the appropriate coordinator daily.
- Perform inventory checks against packing slips to ensure correct equipment delivery.
- Maintain good customer relationships and ensure customer needs are met.
- Report customer feedback to Service Managers and Coordinators via the customer complaint and feedback form.
- Adhere to all traffic laws and maintain a clean driving record and insurable status.
- Maintain good work attendance and a productive work ethic.
- High School diploma or equivalent.
- Valid driver's license and clean driving history.
- Strong interpersonal and customer service skills.
- Computer literacy.
- Performance-driven and customer-focused attitude.
- Commitment to Excellence - Double-check your work.
- Customer Relationship Management - effectively communicate with customers to deliver better service.
- Standing for more than 2 hours at a time.
- Bending and stooping below knee level 8-10 times per hour.
- Lifting and carrying 50 pounds repeatedly, occasionally up to 75-100 pounds.
- Pushing/pulling objects weighing over 25 pounds.
- Reaching out and reaching overhead.
- Walking and driving repetitively using the feet.
Physical demands may vary depending on the work environment and the specific duties assigned to the employee.
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