Night Auditor

The Night Auditor plays a vital role in ensuring the smooth operation of our hotel's front desk during the night shift. This individual is responsible for providing exceptional guest service, handling cash and credit transactions, and maintaining accurate records.

• Register guests promptly and courteously, utilizing up-selling techniques to maximize room rates.
• Prepare for group check-ins and outs, VIP arrivals, and special assignments.
• Handle cash and credit transactions accurately and securely.
• Be familiar with all events, functions, and groups, as well as the hotel brand, product, and surrounding area.
• Protect confidential guest information and maintain the privacy of guests.
• Work closely with Housekeeping to keep room statuses up to date.
• Coordinate requests for maintenance and repair work.

• Previous hospitality industry experience is preferred but not required.
• Able to accept directions and priorities from management and reliably follow through on tasks.
• Proficient in Quore.
• Highly energetic and motivated individual.
• Ability to lift up to 50 pounds.
• Ability to work with machinery both indoors and outdoors.
• Ability to work independently with little supervision.
• Excellent interpersonal and communication skills with a strong customer/client focus.
• Strong problem-solving skills.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to shift and manage multiple priorities while adapting easily to change.
• Results-driven focus and ability to work through to completion promptly.
• High level of flexibility regarding overtime during busy periods as required by the business.

GULF SHORES QUALITY INN is an equal opportunity employer and welcomes applications from diverse candidates.