Dispatch Manager

2 days ago


Prairie du Sac, Wisconsin, United States City of Prairie Village Full time
Job Title: Dispatch Supervisor

City of Prairie Village is seeking a highly skilled and experienced Dispatch Supervisor to oversee the daily activities of the Records, Dispatch, and Property Units. This is a critical role that requires strong leadership and communication skills, as well as a deep understanding of law enforcement procedures and protocols.

Key Responsibilities:
  • Supervise and coordinate the activities of Records and Communications personnel, including employee performance documentation and counseling, evaluations, time sheets, and work schedules.
  • Perform Records and Dispatch duties as circumstances dictate.
  • Primary Terminal Agency Coordinator (TAC) for the Department.
  • Supervise all validation procedures to maintain NCIC and Alert II System requirements.
  • Prepare work schedules for all personnel assigned to areas of responsibility.
  • Complete employee evaluations for all employees under direct supervision and assist in the evaluation of others as required.
  • Provide effective performance evaluations for subordinate members of the division and forward them to the Staff Services Commander in a timely manner.
  • Instruct Property, Records, and Communications personnel on the correct procedures to be followed.
  • Responsible for validation procedures to maintain NCIC and ALERT II system requirements.
Requirements:
  • Minimum of two years experience in either property room management, records management, or police dispatch.
  • Law enforcement background is strongly preferred.
  • An Associate's Degree from an accredited university or equivalent credit hours (60) with the majority of coursework in a related field is preferred.
  • No felony convictions.
  • Felony and misdemeanor arrests will be subject to review if involving drug/alcohol violations, assault/battery violations, or any crime involving moral turpitude violations.
Benefits:
  • Increased starting salary based on relevant experience and education.
  • State KPERS retirement system.
  • Educational Reimbursement - 50% of tuition annually.
  • Eligible to apply for Federal Student Loan Forgiveness Program (PSLF) for Public Service.
  • Supplemental Retirement options with City Match Deferred Compensation Plans.
  • Paid vacation, sick leave, and holidays.
  • Unused sick leave incentive program.
  • Time in Service Awards at each 3 years of employment.
  • Paid Parental Leave for 8 weeks, Paid Military Leave.
  • Individual health, dental, and vision plans paid in FULL by City.
  • Life and Long Term Disability Insurance paid in FULL by City.
  • All equipment provided by City.
  • 24 hour access to City fitness facility.

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