Relationship Building and Problem Solving Specialist

5 days ago


Rice Lake, Wisconsin, United States Edward Jones Full time

About Edward Jones

We're a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Our purpose is to partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

About the Role

In this Branch Office Administrator role, you'll team up with Financial Advisors to help clients achieve their long-term financial goals. As a valued part of the client team, you'll contribute to our success by bringing your unique experiences and professional backgrounds to the table.

Key Responsibilities

  • Delivering Exceptional Service: You'll provide personalized support to clients, ensuring they feel understood and informed throughout their journey with us.
  • Strategic Planning: You'll take an active role in annual business planning, helping to develop strategies for the upcoming year.
  • Identifying Opportunities: You'll listen attentively to clients' needs and identify opportunities to create efficiency and drive growth.
  • Marketing Activities: You'll plan and execute events to engage with clients and promote our services.

What We Offer

You'll enjoy a competitive salary and benefits package, including medical and prescription drug, dental, vision, voluntary benefits, short- and long-term disability, basic life, and basic AD&D coverage. You'll also have access to a 401k retirement plan, health savings account, and flexible spending account.

We observe 10 paid holidays and provide 15 days of vacation for new associates beginning on January 1 of each year. You'll also receive sick time, personal days, and a paid day for volunteerism.

Salary Information

The hiring minimum and maximum range for this role is $20.00 - $22.26. Your compensation will be based on your skills, experience, and performance.

Requirements and Qualifications

  • Ability to Deepen and Broaden Client Relationships: You'll build strong relationships with clients, understanding their needs and preferences.
  • Problem-Solving Skills: You'll identify opportunities to create efficiency and drive growth, thinking creatively to solve complex problems.
  • Independence and Prioritization: You'll work independently, prioritizing tasks and managing multiple responsibilities with ease.
  • Technical Proficiency: You'll be proficient in current and new office technology, staying up-to-date with the latest tools and systems.

Join Our Team



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