Host - Evening Shift Coordinator
4 weeks ago
The Host is a vital member of our restaurant team, responsible for creating a warm and inviting atmosphere for our guests. As a Host, you will work closely with our service and support staff to provide an exceptional dining experience.
Key Responsibilities- Maintain a professional and welcoming attitude at all times, adhering to our company's service principles.
- Welcome guests as they enter the restaurant, ensuring a seamless and efficient experience.
- Seat guests and manage seating flow to optimize ticket times from the kitchen.
- Ensure that only complete parties or parties with at least 80% of the total number of guests are seated.
- Utilize technology to effectively manage wait times and notify guests of table availability.
- Thank guests as they depart the restaurant, ensuring a positive last impression.
- Maintain a clean and organized host station and front entryway.
- Represent the first and last impression of our restaurant to our guests.
- Perform additional opening and closing side work-related job duties as assigned.
- High school diploma or general education degree (GED) preferred.
- Ability to speak, write, and understand simple instructions in English.
- Spanish-speaking is a plus, but not required.
- Must possess a Food Handler Certificate.
- Must be a team player and customer service-oriented.
- Stand and walk on uneven, slippery, and/or wet surfaces for at least 8 consecutive hours.
- Speak and listen in-person to staff and customers for at least 8 consecutive hours.
- Speak through radio and listen through earpiece for at least 8 consecutive hours.
- Clearly observe customer service in the dining room from up to 100 feet.
- Perform moderately strenuous activity for at least 8 consecutive hours.
- Routinely lift, stoop, kneel, bend, push, and pull up to 25 pounds, and reach overhead.
- Perform other physical requirements necessary to perform duties and responsibilities.
- Moderate noise, fast pace, high customer traffic, and ability to tolerate cleaning solutions regularly.
- Professional work environment
- Training and Development
- Flexible hours
- Employee Perks
- Free health insurance
- Dental benefits available
- Competitive pay
- Meal discounts and more
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