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Customer Service Representative

2 months ago

Kent, Ohio, United States Home Run Auto Group Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Home Run Auto Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.

Key Responsibilities:

  • Provide excellent customer service to our guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our sales and service teams to ensure seamless communication and a high level of customer satisfaction.
  • Develop and maintain a thorough knowledge of our products and services, including features, benefits, and pricing.
  • Utilize strong communication and interpersonal skills to build rapport with customers, colleagues, and management.
  • Meet or exceed sales and customer satisfaction targets, while maintaining a high level of productivity and efficiency.

Requirements:

  • Proficient in spreadsheets and able to analyze data to inform business decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • High levels of integrity, work ethic, and a strong commitment to customer satisfaction.
  • Outgoing, organized, and self-motivated, with a strong desire to succeed in a fast-paced environment.
  • Ability to type 40 words per minute and maintain a professional appearance at all times.

Benefits:

  • Competitive salary and monthly bonus pay.
  • Comprehensive health, dental, and life insurance plans.
  • Short-term disability insurance and a 401(k) plan with company match.
  • Vacations and discounts on our products and services.