Technology Support Specialist

2 days ago


Silver Lake, Kansas, United States Walmart Full time
About the Role

We are seeking a highly skilled Technology Support Specialist to join our team at Walmart Global Tech. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers and internal stakeholders.

Key Responsibilities
  • Provide Level 2 and Level 3 technical support for our critical AML application
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in on-call rotations to ensure 24/7 support coverage
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 8+ years of experience in IT, system management, and integration
  • Strong technical skills, including knowledge of network systems, operating systems, and software applications
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer

As a Technology Support Specialist at Walmart Global Tech, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and make a real impact on our customers' experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Why Join Us?

At Walmart Global Tech, we are passionate about using technology to make a difference in people's lives. We are committed to innovation, collaboration, and excellence, and we are looking for talented individuals who share our values and vision.



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