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Housekeeping Attendant
2 months ago
Position Title: Room Attendant
Job Overview:
As a Room Attendant, you will play a vital role in maintaining the cleanliness and comfort of guest accommodations. Your responsibilities will include ensuring that rooms are prepared to the highest standards, providing exceptional service to guests, and contributing to a welcoming atmosphere.
Key Responsibilities:
- Welcome guests with a friendly demeanor upon their arrival.
- Thoroughly clean guest rooms within designated timeframes, including sweeping, mopping, and vacuuming.
- Change bed linens and replenish towels and other essential amenities.
- Dust and polish furniture and fixtures, ensuring a tidy environment.
- Report any maintenance issues in guest rooms to management promptly.
- Handle lost and found items according to established policies.
- Adhere to sustainability practices in line with the cleaning program.
- Maintain safe working habits and comply with health and safety regulations.
- Assist with lobby and common area duties as needed.
- Deliver outstanding customer service to enhance guest satisfaction.
- Perform additional tasks as assigned by management.
Qualifications:
A high school diploma is preferred. Previous experience in housekeeping or related training is required. Proficiency in English is necessary for effective communication.
Work Environment:
This position requires flexibility in scheduling, including weekends and holidays. The role involves standing for extended periods, walking, and performing physical tasks such as lifting and using cleaning supplies.