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Team Leader
2 months ago
Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in managing daily operations and ensuring exceptional service delivery.
Key Responsibilities:
- Employee Development: Mentor and guide team members, fostering a culture of growth and accountability.
- Task Delegation: Assign responsibilities effectively and monitor progress to ensure optimal performance.
- Performance Management: Hold team members accountable for their contributions and service quality.
- Customer Service Excellence: Guarantee that the team delivers prompt and friendly service to all customers.
- Labor Management: Schedule staff appropriately to maintain operational efficiency and control labor expenses.
- Financial Oversight: Ensure accurate cash handling and financial transactions.
- Inventory Control: Manage inventory levels and oversee ordering processes to meet business needs.
Join Our Team:
We are looking for dedicated individuals who are passionate about providing outstanding service and leading a team to success.