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Advanced Systems Analyst

2 months ago


Low Moor, Virginia, United States LewisGale Hospital Alleghany Full time

Position Overview

Introduction

Are you seeking a rewarding career as a Senior IT Analyst? Join our dedicated team at LewisGale Hospital Alleghany, a prominent member of HCA Healthcare, the leading provider of healthcare services in the nation.

Employee Benefits

At LewisGale Hospital Alleghany, we offer a comprehensive rewards package designed to support the health, life, career, and retirement of our employees. Our benefits include:

  • Extensive medical coverage with minimal out-of-pocket costs, including prescription and behavioral health services, along with complimentary telemedicine and AirMed medical transport.
  • Options for dental and vision insurance, life and disability coverage, flexible spending accounts, and various supplemental health protection plans.
  • Access to free counseling services and resources focused on emotional, physical, and financial wellness.
  • A 401(k) plan with a generous matching contribution based on years of service.
  • Employee Stock Purchase Plan offering discounts on HCA Healthcare stock.
  • Support for family planning through fertility benefits and adoption assistance.
  • Referral services for childcare, eldercare, pet care, and home services.
  • Consumer discounts and preferred banking partnerships.
  • Education assistance, including tuition support and scholarships.
  • A recognition program to celebrate employee contributions.
  • A comprehensive Time Away From Work Program, including paid time off and family leave.
  • An Employee Health Assistance Fund providing free coverage based on income.

Note: Eligibility for benefits may vary by location.

Our team is composed of dedicated professionals who are passionate about enhancing patient experiences. If you are committed to the well-being of others, this role as a Senior IT Analyst at LewisGale Hospital Alleghany could be the perfect fit for you. We value your expertise and knowledge.

Key Responsibilities and Qualifications

The Senior IT Analyst is responsible for implementing and supporting a wide range of IT systems and equipment within the facility. As a vital technical resource, the Senior IT Analyst will manage the setup and repair of end-user infrastructure and address desktop incidents and requests from facility users.

The Senior IT Analyst will:

  • Support a diverse array of facility-based IT systems, including network devices, servers, personal computers, and printers.
  • Provide advanced technical support and perform preventative maintenance on equipment.
  • Log and track incidents, ensuring timely communication and escalation of issues.
  • Participate in 24/7 on-call support rotations.
  • Investigate hardware issues and conduct minor repairs.
  • Lead technical project implementations and coordinate infrastructure needs for new projects.
  • Engage in continuous education and departmental meetings to enhance performance.
  • Train users on technology best practices and mentor junior analysts.
  • Collaborate with division and corporate IT teams to meet standards and priorities.
  • Uphold confidentiality regarding patient care and employee information.

Required Skills and Experience

  • Strong knowledge of technology solutions and proactive resource management.
  • Ability to handle multiple tasks and possess strong analytical skills.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office applications.
  • Must have a valid state driver's license and proof of auto insurance.

Education

  • A Bachelor's degree in information systems or a related healthcare field is preferred.
  • A minimum of two years of relevant technical experience is required.

Certifications

  • Basic certification in Cisco or Microsoft products is highly desirable.

At HCA Healthcare, we are committed to ethical practices and community support, having invested significantly in charitable care and services. Join us in our mission to transform healthcare and improve patient outcomes.