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Server - Blue Ridge Tavern - Asheville Regional Airport
2 months ago
We are seeking a skilled and enthusiastic Server to join our team at the Blue Ridge Tavern in Asheville Regional Airport. As a Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.
Key Responsibilities:- Warmly greet and acknowledge guests promptly
- Present the menu, answer questions, and make suggestions regarding food and service
- Engage with guests in a friendly and professional manner
- Create a lasting first and last impression
- Knowledgeable and enthusiastic about the restaurant's menu, its ingredients, flavor profiles, portion sizes, and preparation methods
- Observe guests to respond to any additional requests and determine when the meal has been completed
- Totals bill accurately and accept payment following established guidelines
- Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures
- Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts
- Build guest loyalty and enhance selling skills through the use of available training materials
- Works together with fellow employees and management to ensure that all guests have the best experience possible
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and an ability to communicate effectively, in English
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Positive interpersonal skills
- Proficiency required in reading, writing, and mathematics, in English
- Knowledge of federal, state, and local liquor laws
- Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances
- Standing for long periods of time and the ability to work in an environment with varying temperatures
- Career advancement opportunities
- Fun work environment
- Medical benefits
- Company-paid time off
- Premium pay for worked holidays
- 401K program
- On-line learning system
- Associate recognition programs
- Merchandise and dining discounts
- Transportation and parking space assistance
