Eyewear Professional
7 days ago
About the Role
AEG Vision is seeking a skilled Optician to join our team. As an Optician, you will play a vital role in ensuring our patients receive exceptional eye care and customer service.
Key Responsibilities
- Deliver outstanding patient experiences by providing personalized recommendations for eyewear and eye care services.
- Develop and maintain a loyal customer base by offering exceptional customer service and ensuring patient satisfaction.
- Stay up-to-date on the latest eyewear trends, products, and technologies to provide expert advice to patients.
- Collaborate with our optometrists and other healthcare professionals to ensure seamless patient care.
- Manage and maintain accurate patient records and ensure compliance with industry regulations.
- Assist patients in selecting the perfect eyewear, including frames, lenses, and coatings.
- Provide education and guidance on proper eyeglass and contact lens care.
- Perform routine eye exams and take measurements to ensure proper fit.
- Interpret prescriptions and create work orders for lab technicians.
- Follow up with patients to ensure timely delivery of orders and resolve any issues that may arise.
- Dispense glasses and ensure proper fit, visual acuity, and patient comfort.
- Perform routine maintenance and repairs on eyewear.
- Stay organized and manage multiple tasks and priorities to ensure efficient patient flow.
- Communicate effectively with patients, colleagues, and management to ensure seamless operations.
Requirements
- High School Diploma or equivalent.
- Minimum of one year of experience working as an Optician, preferably in a retail or clinical setting.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Manual dexterity and hand-eye coordination.
- Ability to lift up to 30lbs and stand for long periods.
Physical Demands
This role requires the ability to communicate effectively, utilize equipment necessary to perform the job, and move about the office.
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