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Pizza Team Lead

2 months ago

Capitol Heights, Maryland, United States Papa John's - Capitol Heights Full time

About the Role:

Papa John's - Capitol Heights is seeking a skilled and motivated Shift Leader to join our team. As a Shift Leader, you will play a crucial role in ensuring seamless operations and delivering exceptional customer experiences.

Key Responsibilities:

  • Operational Excellence: Supervise daily restaurant operations, overseeing opening and closing tasks efficiently to maintain high standards of quality and service.
  • Team Development: Provide training and guidance to team members on company policies, procedures, and customer service expectations to enhance their skills and knowledge.
  • Food Quality and Safety: Monitor and maintain food quality standards, ensuring compliance with food safety guidelines to protect our customers and maintain a clean and safe work environment.
  • Inventory Management: Manage inventory levels, placing orders as necessary to meet customer demand effectively and minimize waste.
  • Customer Service: Address and resolve customer concerns promptly, striving to create a positive dining experience for all patrons.

Requirements:

  • Experience: 1-2 years of experience in restaurant management or a related field.
  • Skills: Proficiency in Microsoft Office Skills and ability to work nights and weekends.
  • Qualifications: Previous food service experience and authorization to work in the US.

About Papa John's:

Papa John's is a dynamic and growing company that values its team members and provides opportunities for advancement and professional growth. We offer a clean and safe work environment, hands-on training, and a commitment to quality business practices.

We believe in promoting from within and rewarding our team members based on their performance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.