Customer Service Representative

2 months ago


Hollister, California, United States Casa De Fruta Full time
Job Summary

Casa De Fruta is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Front Desk Operations: Greet and assist guests, respond to inquiries, and resolve any issues that may arise.
  • Reservation Management: Assist with bookings, cancellations, and modifications, ensuring accurate and efficient processing.
  • Customer Service: Provide exceptional service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Communication: Effectively communicate with guests, colleagues, and management to ensure seamless operations.
  • Administrative Tasks: Perform data entry, maintain accurate records, and complete other administrative tasks as required.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional manner.
  • Customer Service Experience: Have previous experience in customer-facing roles, with a proven track record of providing exceptional service.
  • Teamwork: Be able to work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
  • Adaptability: Be flexible and able to adapt to changing situations and priorities.
Benefits
  • Competitive Salary: Receive a competitive salary and benefits package, including health insurance and paid time off.
  • Opportunities for Growth: Enjoy opportunities for career growth and development, with a focus on promoting from within.
Work Environment

Casa De Fruta is a dynamic and fast-paced work environment, with a focus on providing exceptional service to our guests. As a Customer Service Representative, you will be working in a team-based environment, with a focus on collaboration and communication.

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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