Eligibility Specialist

2 weeks ago

Duncanville, Texas, United States Equus Full time
Job Summary

We are seeking a highly skilled Eligibility Specialist to join our team at Equus Workforce Solutions. As an Eligibility Specialist, you will play a critical role in ensuring that customers are eligible for services and providing support to the WIOA Youth program.

Key Responsibilities
  • Assist customers with enrollment in Career Office federally funded services
  • Determine eligibility in accordance with local, state, and federal policies and procedures
  • Collect and verify proper documentation and conduct data entry as required
  • Provide ineligible individuals with alternative resources within the center and community
  • Document in counselor notes that a determination was made regarding an applicant's eligibility status for WIOA Youth program consideration
  • Ensure counselor notes contain factual information, professional decisions, and are written professionally and with integrity
  • Assist individuals in determining additional information needed, such as verification of income, assets, and other legal aid
  • Thoroughly document and ensure each participant meets all the criteria and necessary documentation is accurate and placed in the customer file
  • Ensure updates to any TWC guidelines are adhered to
  • Verify continuing eligibility at the beginning of each month for customers receiving TANF/Food Stamps in TWIST
  • Ensure documentation is complete
  • Ensure Work in Texas and Wagner-Peyser is thoroughly completed
  • Verify all funding streams have been explored and case files updated accordingly
Requirements
  • Bachelor's Degree in a related field
  • Knowledge of work experience
  • Minimum of 2-3 years' experience in workforce development or recruitment
  • Excellent verbal and written communication skills
  • Demonstrated customer service skills
  • Should have a considerable skill in interviewing techniques and good knowledge of all functions of industry clusters
  • Familiarity with communities being served with knowledge and understanding of local needs and resources
  • Demonstrated knowledge of labor market trends
  • Demonstrated computer skills, with experience using word processing and spreadsheet software programs
  • Demonstrated performance in placing program participants into employment
  • Ability to meet and/or exceed set goals and objectives
  • Demonstrated experience in communicating with area employers
  • A valid driver's license and proof of auto insurance that meets the State of TX requirements
What We Offer

At Equus Workforce Solutions, we are committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are proud to be an Equal Opportunity Employer and offer a competitive rate of pay of $27.14 per hour.

We are a leading provider of workforce development services in North America, with a dedicated and passionate team that puts the industry's best practices to work. When you join Equus, you can expect extensive learning opportunities and networking programs, as well as the chance to make a lasting impact on the lives of others.

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