Customer Service Representative

4 weeks ago


Mahopac, United States Domino's Franchise Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.

Key Responsibilities
  • Operate all equipment, including cash registers and point-of-sale systems.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products for customer orders.
  • Receive and process telephone orders, taking inventory and completing associated paperwork.
  • Clean equipment and facilities daily, maintaining a safe and clean work environment.
  • Communicate effectively with customers and coworkers to process orders and resolve issues.
Requirements
  • Ability to comprehend and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work in a fast-paced environment with varying temperatures and conditions.
Working Conditions

Our store team members work in a fast-paced environment with varying temperatures and conditions. You will be exposed to cornmeal dust, fumes from food odors, and hot surfaces/tools. You must be able to work in cramped quarters, including walk-in coolers, and be able to lift up to 50 pounds.



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