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Client Care Associate
2 months ago
Are you seeking a role where your communication skills can shine? Join our dynamic team as a Customer Support Specialist.
In this position, you will represent our organization, managing incoming calls from clients and delivering exceptional service. This is not your typical support role; we prioritize a vibrant work environment.
As a Customer Support Specialist at Unique Repair Services, you will collaborate with a team that is passionate about their work and thrives in a positive atmosphere.
Here are some benefits of working with us:
- No Cold Calling
- No Night Shifts
- Inbound Calls Only
- Standard 8-Hour Workday
- Opportunities for Career Growth
Key Responsibilities of the Customer Support Specialist:
- Answer calls promptly, aiming for less than 3 rings and minimal wait time.
- Address customer inquiries effectively.
- Generate work orders as needed.
- You struggle with punctuality.
- You prefer a passive role without interaction.
- You find it difficult to engage positively with others.
- Eager to learn new software tools.
- Familiarity with Microsoft Outlook and Word.
- Professional phone demeanor and etiquette.
- Ability to maintain energy and composure while handling a high volume of calls.
- Strong listening skills to identify and address customer needs.
- Prior experience in a customer service role within a call center is preferred, but we are willing to train.
- All candidates must successfully complete a background check.
- Proficiency in Spanish is advantageous.
With relevant phone experience, earnings can reach up to $22 per hour.
At Unique Repair Services, we continuously strive to innovate, leveraging technology to enhance customer experiences and make a meaningful impact. Our management team is dedicated to helping you achieve your professional aspirations.
Our Vision for 2025: Unique Repair aims to create a pathway for extraordinary career growth for every employee. Your career trajectory is in your hands.
Our Core Values:
Enjoyment at Work: We foster a relaxed atmosphere where every employee can find joy in their work and with their colleagues.
Every Voice Matters: We encourage open communication; every team member plays a vital role in shaping our company's future.
Enhancing Lives: We are committed to improving the lives of our employees and customers through investment in training and development.
Benefits:
- Monday to Friday work schedule.
- Two weeks of paid vacation.
- Three sick days.
- Six paid holidays.
- Health, Dental, and Vision Insurance.
- Short-Term Disability coverage.
- 401K plan with a 2% employer match.
If you resonate with our values and vision, we encourage you to consider joining our team.