Sales and Service Associate

7 days ago


Sherwood, Oregon, United States West Coast Self-Storage Full time

We are seeking a skilled Sales and Service Associate to join our team at West Coast Self-Storage Group in Sherwood, OR. This role offers a competitive salary, excellent benefits package, and opportunities for professional growth and development.

Estimated Salary: $45,000 - $65,000 per year

Job Description:

The Sales and Service Associate will be responsible for providing exceptional customer service, meeting retail sales and occupancy objectives, and maintaining property to West Coast's Clean & Operational standards. You will also be responsible for general office tasks, such as filing, managing customer accounts, and sorting mail/deliveries.

Key Responsibilities:

  • Show available units and guide customers through the leasing process
  • Meet retail sales and occupancy objectives
  • Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
  • Manage, audit and balance cash drawer and petty cash
  • General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
  • Maintain property to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
  • Other duties assigned by leadership

Requirements:

  • Valid driver's license and reliable transportation (required)
  • Retail Sales, Cash Management, and Customer Service experience
  • Ability to self-manage while working independently to complete team and company objectives
  • Ability to work weekends and some holidays (required)
  • Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)


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