Customer Service Associate

1 month ago


Las Vegas, Nevada, United States Williams-Sonoma Inc. Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and concerns via phone, email, or chat
  • Provide product information, resolve issues, and offer solutions to customers
  • Process orders, returns, and exchanges in a timely and accurate manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a retail or call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
What We Offer
  • Competitive hourly rate of $17.00
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A 40% discount on most merchandise
About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a leading multi-channel specialty retailer of high-quality products for the home. With a strong commitment to customer satisfaction and employee development, we offer a unique and rewarding work environment that fosters growth and success.



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