Retail Sales Associate Key Holder

5 days ago

Brooklyn, New York, United States DXL Group Full time
DXL Group Retail Sales Associate Key Holder Job Description

We are seeking a Retail Sales Associate Key Holder who is committed to building long-term relationships with our guests by providing an exceptional customer experience.

What Makes Us Different?
  • We prioritize developing our people to promote from within.
  • We operate in free-standing stores, not in malls, and close at 7pm.
  • The entire team is eligible for quarterly bonuses.
Job Summary

We are looking for a self-driven and results-oriented Retail Sales Associate Key Holder who is passionate about customer service and coaching team members to achieve their goals in a fast-paced environment.

Key Responsibilities
  • Ensure each guest feels welcomed by spending quality time and asking questions to learn about their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Assist with building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.
Requirements
  • High school diploma or equivalent (college/university degree helpful but not required).
  • Demonstrates superior customer service techniques and experience with problem/complaint resolution.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

The hourly rate for this position is $15.20 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

DXL Group is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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