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Logistics Operations Supervisor
2 months ago
Why Join The Suddath Companies?
At The Suddath Companies, you have the opportunity to be part of a remarkable and inclusive team. With over a century of excellence, we are an innovative and financially sound organization committed to fostering a culture that values diversity and inclusion. Recognized as one of the best workplaces, we provide a supportive, family-oriented environment while delivering relocation and logistics solutions globally.
What We Provide
- A competitive salary complemented by a comprehensive benefits package, including a 401(k) plan with company matching.
- Weekly compensation for hourly employees and biweekly for salaried staff.
- Generous Paid Time Off (PTO) and recognized company holidays.
- A tuition reimbursement program that encourages continuous education and professional growth.
Position Overview:
As an Operations Supervisor, you will oversee and coordinate the activities of the operations department, ensuring optimal quality through effective resource management. This role involves making sound financial decisions while leading a team to achieve operational excellence.
Key Responsibilities:
Team Leadership:
- Supervise and guide all operational staff, including dispatchers, warehouse personnel, drivers, and service teams.
- Recruit and onboard qualified personnel to meet operational demands throughout the year.
- Ensure all team members receive appropriate training and possess the necessary skills for their roles.
- Collaborate with management to develop and implement operational policies and procedures.
Safety and Compliance:
- Prioritize safety above all operational goals, ensuring compliance with all regulations.
- Work with safety management to set and monitor safety objectives.
- Implement security measures for facilities and vehicles, ensuring completion of all safety checks.
Quality Assurance:
- Maintain high service standards in line with company expectations.
- Ensure all crew members have current background checks and meet quality benchmarks.
- Coordinate with quality assurance teams to drive continuous improvement.
Financial Management:
- Monitor and enhance gross margins across service lines, developing strategies for improvement.
- Oversee maintenance schedules for equipment to minimize downtime and costs.
- Prepare and manage the annual budget for the operations department.
Capacity Planning:
- Advise on capital investments for new equipment to enhance operational efficiency.
- Manage and develop staff to meet annual operational goals.
Qualifications:
To excel in this role, candidates should possess:
- A Bachelor’s degree or equivalent experience in operations management.
- 5+ years of experience in warehouse or operations management, with a focus on household goods.
- Strong communication skills and the ability to manage multiple priorities effectively.
- Proficiency in MS Office applications.
Work Environment:
The work environment is dynamic, requiring regular interaction with various teams and stakeholders. The role may involve moderate physical demands, including lifting and moving items as necessary.
The Suddath Companies is committed to providing equal employment opportunities and fostering a diverse workplace.