Receptionist - On-Call 1st Shift

4 days ago


Pleasant Hill, California, United States Carlton Senior Living Downtown Pleasant Hill Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Carlton Senior Living Downtown Pleasant Hill. As a Receptionist, you will be the first point of contact for residents, families, and visitors, providing exceptional customer service and creating a warm and welcoming atmosphere.

Key Responsibilities
  • Provide front desk support and answer telephone calls in a professional and courteous manner
  • Welcome visitors and direct them to the proper destination
  • Obtain initial marketing information and provide an exemplary first impression to residents, family members, associates, and customers
  • Perform duties thoroughly and timely while maintaining a high level of customer service
  • Act as a resource and problem solver for current residents, guests, family, and staff
  • Arrange for required maintenance assistance and organize and maintain resident files, correspondence, and other records
  • Under direction from the Associate Director/Executive Assistant or Executive Director, coordinates with the Activities Team about events taking place within the community and supports the Marketing team by helping with promotions, residents communications, and assembly of any printed information
Requirements
  • Passing a DOJ background clearance, receiving a health screening, and obtaining a negative TB test (all provided by the community)
  • Minimum high school diploma or GED, or equivalent experience
Benefits

Carlton Senior Living offers a comprehensive benefits package, including premium coverage for employee medical insurance, flexible spending account, dental, vision, short/long-term disability, basic life, voluntary life and AD&D insurance plans, generous vacation time and leave plans, paid sick days and parental leave, mental and emotional health support through our Employee Assistance Program, a 401K company match, gym and tuition reimbursements.



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