Club Operations Director

4 days ago


Virginia Beach, Virginia, United States RCS Hospitality Group Full time
Job Description

We are seeking a highly skilled Hospitality Executive Manager to join our team at Cavalier Golf & Yacht Club, a prestigious private club located in Virginia Beach, VA. As an executive manager, you will be responsible for overseeing the daily operations of the clubhouse, food and beverage, housekeeping, maintenance, and security departments.

The ideal candidate will have substantial experience in private club or hospitality industry management, with progressive professional advancement and leadership skills. They must possess excellent analytical and problem-solving abilities, as well as strong communication and interpersonal skills.

In this role, you will work closely with department heads to ensure seamless day-to-day operations and develop strategies to enhance service and operational excellence. You will also be responsible for creating and managing budgets, staffing plans, operational procedures, and long-term strategies to meet the club's goals.

Key Responsibilities:

  • Oversee daily operations of clubhouse, food and beverage, housekeeping, maintenance, and security departments.
  • Supervise and mentor department heads while fostering a collaborative team culture.
  • Develop, monitor, and adjust budgets and operational procedures to meet financial goals.
  • Engage with members to ensure satisfaction, resolve concerns, and maintain service excellence.

Requirements:

  • Bachelor's degree from a four-year college or university.
  • Hospitality Management major preferred.
  • Member of Club Managers Association of America (CMAA) and other professional associations.
  • A Certified Club Manager (CCM) designation through CMAA or in the current pursuit of this designation is desirable.
  • Six or more years of related experience, with three or more years as an executive manager.
  • Substantial private club or hospitality industry experience with management and supervisory experience and progressive professional advancement.

What We Offer:

  • Salary: $145,000 annually, commensurate with experience.
  • Annual performance bonus-dependent on performance.
  • Paid vacation.
  • 401k.
  • Medical, dental, and company-paid life insurance.
  • Long-term and short-term disability.
  • Continuing education allowance.


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