Store Operations Manager

3 days ago


Fargo, North Dakota, United States Buff City Soap Franchise Full time

Buff City Soap Franchise is seeking an experienced Sales and Service Manager to lead our store operations in Fargo. As a key member of our team, you will be responsible for maintaining a high-energy environment that prioritizes exceptional client service.

About the Role

This leadership position involves managing daily operations, supervising Makery staff, and driving store performance to meet or exceed productivity goals. The ideal candidate will possess strong communication skills, be able to motivate and train team members, and demonstrate a client-centric approach to sales and service.

Responsibilities
  • Monitor and manage daily Makery operations in a fast-paced environment.
  • Lead by example in all company operations, including creating a client-centric experience, meeting personal sales expectations, and ensuring quality product creation.
  • Maintain a professional and immaculate Makery environment.
  • Establish clear goals and objectives for team members.
  • Provide coaching, training, and feedback to improve team members' daily performance.
  • Manage and track stock of raw materials, finished products, and supplies.
  • Generate sales reports, maintain inventory, and assist with other Makery Manager functions.
  • Collaborate with the Store Manager to control top-line revenue and expenses.
Requirements
  • College education preferred but not required.
  • Management and/or sales experience preferred.
  • Able to communicate effectively at all levels.
  • Skilled trainer, motivator, and leadership qualities desired.
Compensation and Benefits

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Additionally, we offer competitive bonus plans, flexible scheduling, employment growth opportunities, and comprehensive benefits packages.



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