Customer Service Team Member

3 days ago


Scott, Louisiana, United States State Farm Insurance Full time

Are you passionate about delivering exceptional customer experiences? As a Customer Service Representative at State Farm Insurance, you'll play a crucial role in helping customers navigate their insurance policies. This is a dynamic and rewarding opportunity to build strong relationships with our customers while providing accurate and timely information.

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Policy Change Coordinator. In this role, you will be responsible for processing policy applications, renewals, and cancellations. You will also handle billing and payment inquiries, resolve customer issues, and maintain accurate customer records.

Key Responsibilities:
  • Process policy applications, renewals, and cancellations in a timely and efficient manner
  • Handle billing and payment inquiries from customers
  • Resolve customer complaints and issues in a professional and courteous manner
  • Maintain accurate and up-to-date customer records

You will have the opportunity to work closely with our team members to ensure seamless communication and excellent customer service. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and location. We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. At State Farm Insurance, we value our employees and provide opportunities for career growth and development.

Why Join Our Team?

We offer a dynamic and supportive work environment where you can grow and develop your skills. Our company culture values diversity, inclusion, and employee well-being. We believe that by investing in our employees, we can deliver exceptional results for our customers.



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