UV Equipment Engineer

7 days ago


Whitestown, Indiana, United States American Ultraviolet Company Full time
Key Responsibilities

The primary duties of this position include:

  • Performing complex assembly tasks with minimal supervision;
  • Ability to work in various departments within manufacturing as determined by the production schedule;
  • Meeting customer-requested ship dates;
  • Building products from assembly instructions, blueprints, engineering sketches, and verbal instructions;
  • Recognizing defective or damaged parts, incorrect sizes, or faulty workmanship;
  • Complying with acceptable quality standards using appropriate manufacturing practices and methods;
  • Conducting complex mechanical and basic electrical operational tests and troubleshooting on finished products and subassemblies;
  • Selecting and using appropriate hand and power tools and measurement equipment required for the task;
  • Processing paperwork, such as work order sheets, time sheets, and test data sheets, in a timely manner;
  • Travelling to customer sites to install and repair equipment, and perform preventative maintenance at customer sites;
  • Supervising and assigning work to junior field service personnel at customer sites;
  • Ability to work with electronics in industrial equipment from relays to programmable logic controllers using electrical schematics;
  • Troubleshooting and handling customer problems via telephone and at customer site;
  • Maintaining records and documentation for customers in CRM;
  • Working with engineering and manufacturing to solve customer problems and equipment technical issues, providing written reports on problems and recommended resolutions;
  • Providing on-site training for customers;
  • Developing and maintaining a high level of customer satisfaction;
Requirements

To be successful in this role, you will need:

  • An Associate degree with two years of experience in field service preferred, or HS diploma with 5+ years of related experience;
  • Demonstrated mechanical and technical aptitude;
  • Ability to travel at short notice domestically and internationally;
  • Ability to plan and organize;
  • Ability to work without direct supervision;
  • Excellent customer relation skills;
  • Ability to lift heavy equipment;
  • Ability to distinguish colors on electronic components;
Salary Range

The estimated salary for this position is between $70,000 and $100,000 per year, depending on experience.



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