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Retail Sales Associate
2 months ago
Job Summary:
As a Cashier at Far West Restaurant Group, you will play a vital role in delivering exceptional customer experiences and ensuring guest satisfaction. Your primary responsibilities will include taking orders efficiently, handling cash transactions accurately, and maintaining a clean and welcoming environment for our guests.
Key Responsibilities:
- Guest Interaction: Interact with guests warmly and assist them with placing orders, providing a personalized experience that meets their needs.
- Upselling and Menu Knowledge: Upsell menu items and provide detailed descriptions of offerings, highlighting the quality and value of our products.
- Order Preparation and Delivery: Ensure timely preparation and delivery of orders, maintaining a high level of accuracy and attention to detail.
- Front of House Maintenance: Maintain cleanliness and organization in the front of house area, ensuring a safe and welcoming environment for our guests.
- Cash Handling and Transactions: Handle cash, credit card, and gift card transactions with precision, adhering to company policies and procedures.
- Guest Complaint Resolution: Address guest complaints professionally and escalate issues when necessary, ensuring a positive outcome for the guest.
Requirements:
- POS System Experience: Experience with point of sale systems is preferred, but not required.
- Food Safety Certification: Food Handler Certification is required, demonstrating a commitment to food safety and sanitation practices.
- Interpersonal Skills: Strong interpersonal skills and ability to work in a team environment, collaborating with colleagues to achieve common goals.
- Knowledge of Food Safety and Sanitation: Knowledge of food safety and sanitation practices, ensuring a clean and safe environment for our guests.
- Availability: Flexible availability, including weekends and holidays, to meet the needs of our guests and business.