Cafe Operations Supervisor

3 weeks ago


Key West, Florida, United States Hard Rock Cafe Full time

Are you a results-driven professional with a passion for delivering exceptional guest experiences? Do you have what it takes to succeed in a fast-paced, dynamic environment?

As a Cafe Operations Supervisor at Hard Rock Cafe, you will be responsible for driving business growth and excellence in every aspect of the operation.

The estimated salary for this role is $50,000 - $65,000 per year, depending on location and experience.

Your key responsibilities will include:

  • Managing labor schedules in line with the cafe's budget and forecast models.
  • Fostering an environment of customer service where all team members put the guest first in every situation.
  • Executing established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking system.

Requirements:

  • 3+ years in an Operations Managerial role with high volume exposure in a casual-themed, full-service restaurant.
  • Excellent verbal and written communication skills.
  • Multiple language abilities a plus, fluency in English required.

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