Dining Area Ambassador
4 days ago
At The Rustic, we are seeking a skilled and charismatic Dining Area Ambassador to provide exceptional service to our guests. As the first point of contact for visitors, you will be responsible for creating a warm and welcoming atmosphere from the moment they arrive.
Responsibilities- Welcome guests to the venue with a smile and a friendly demeanor
- Provide accurate wait times and monitor waiting lists to ensure seamless communication
- Escort guests to assigned dining or bar areas, ensuring their every need is met
- Offer menus and announce the name of the Waiter/Waitress to enhance the dining experience
- Greet customers upon their departure, thanking them for joining us and encouraging repeat visits
- Maintain a clean and organized host reception area, reflecting the high standards of The Rustic
- Cater to guests who require extra attention, such as children or elderly individuals, demonstrating empathy and understanding
- Answer incoming calls and address customers' queries efficiently and effectively
- Assist with To-Go Orders, streamlining the process for busy guests
We estimate the salary for this position to be around $45,000 - $55,000 per year, depending on experience and qualifications.
Requirements- Understanding of restaurant etiquette and protocols
- Familiarity with health and safety regulations to ensure a safe environment for guests and staff
- Excellent communication skills, both verbal and written, to interact with guests and colleagues
- Strong organizational skills to monitor the entire dining and bar area for available seating
- Good physical condition to walk and stand during an entire shift, with occasional breaks
- Compliance with all food and beverage regulations, including TABC certification and Food Handler certification through Learn2Serve
We offer a dynamic and supportive work environment, where our team members are encouraged to grow and develop their skills. If you are passionate about delivering exceptional customer service and creating memorable experiences, we want to hear from you
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