Retail Supervisor
3 weeks ago
Work World is seeking a highly motivated Retail Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring a seamless customer experience and driving sales growth.
Key Responsibilities:
- Open and close the store, ensuring a secure and welcoming environment for customers
- Direct workflow on the sales floor, prioritizing customer needs and maximizing sales opportunities
- Assist customers with requests in-store and over the phone, providing exceptional service and product knowledge
- Demonstrate a deep understanding of our products and services, making informed recommendations to customers
- Greet customers in a friendly and polite manner, building rapport and fostering loyalty
- Maintain a clean and organized store environment, adhering to company standards
- Process customer transactions, handle returns and exchanges, and resolve any issues that may arise
- Monitor inventory levels, restock shelves as needed, and maintain accurate records
- Perform other duties as assigned by management, supporting the success of our team
Requirements:
- 1-2 years of retail customer service experience, preferably in a supervisory role
- Ability to work a variety of shifts, including nights and weekends
- Excellent communication and interpersonal skills, with a focus on customer satisfaction
- Basic math skills and attention to detail, with the ability to accurately process transactions
- Ability to lift 25 pounds and stand for long periods, with a willingness to adapt to changing situations
- Bi-lingual a plus, with the ability to communicate effectively with diverse customers
What We Offer:
- Competitive pay and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Generous employee discounts and perks
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