Retail Supervisor

3 weeks ago


Bakersfield, California, United States Work World Full time
Job Overview

Work World is seeking a highly motivated Retail Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring a seamless customer experience and driving sales growth.

Key Responsibilities:

  • Open and close the store, ensuring a secure and welcoming environment for customers
  • Direct workflow on the sales floor, prioritizing customer needs and maximizing sales opportunities
  • Assist customers with requests in-store and over the phone, providing exceptional service and product knowledge
  • Demonstrate a deep understanding of our products and services, making informed recommendations to customers
  • Greet customers in a friendly and polite manner, building rapport and fostering loyalty
  • Maintain a clean and organized store environment, adhering to company standards
  • Process customer transactions, handle returns and exchanges, and resolve any issues that may arise
  • Monitor inventory levels, restock shelves as needed, and maintain accurate records
  • Perform other duties as assigned by management, supporting the success of our team

Requirements:

  • 1-2 years of retail customer service experience, preferably in a supervisory role
  • Ability to work a variety of shifts, including nights and weekends
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction
  • Basic math skills and attention to detail, with the ability to accurately process transactions
  • Ability to lift 25 pounds and stand for long periods, with a willingness to adapt to changing situations
  • Bi-lingual a plus, with the ability to communicate effectively with diverse customers

What We Offer:

  • Competitive pay and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Generous employee discounts and perks


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