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Pet Care Coordinator

2 months ago

CA United States Banfield Full time
Job Title: Client Service Coordinator

At Banfield, we're committed to delivering exceptional pet care and outstanding client service. As a Client Service Coordinator, you'll play a vital role in ensuring our clients receive the highest level of care and attention.

Key Responsibilities:
  • Client Communication: Provide exceptional communication with clients, ensuring they feel welcome and informed throughout their visit.
  • Pet Care Coordination: Coordinate the flow of clients and pets through the hospital, maximizing productivity and ensuring seamless care.
  • Administrative Support: Assist with administrative tasks, including data entry, financial management, and scheduling.
  • Client Education: Educate clients on pet health, wellness plans, and hospital services, promoting a culture of preventative care.
  • Team Collaboration: Work closely with veterinary medical teams to ensure efficient and effective care delivery.
Requirements:
  • Communication Skills: Excellent written and verbal communication skills, with the ability to read, write, and speak fluent English.
  • Organizational Ability: Demonstrated ability to multitask, prioritize tasks, and maintain a systematic approach to work.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify, analyze, and resolve issues efficiently.
  • Client Service Skills: Consistently provide attentive, courteous, and informative service to clients, ensuring a positive experience.
What We Offer:

At Banfield, we're committed to providing a supportive and inclusive work environment. As a Client Service Coordinator, you'll enjoy:

  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
  • Collaborative Team Environment: Collaborative and supportive team environment.