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**Fuel Operations Manager**

2 months ago

White Bear Lake, Minnesota, United States Kroger Full time
About the Role

We are seeking a highly skilled and experienced Fuel Operations Manager to join our team at Kroger. As a key member of our retail fuel operations, you will be responsible for ensuring the smooth and efficient operation of our fuel centers, providing exceptional customer service, and driving sales and profit growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that customers have a positive experience when interacting with our fuel centers.
  • Fuel Operations: Oversee the daily operations of our fuel centers, including fuel delivery, inventory management, and equipment maintenance.
  • Team Leadership: Lead and motivate a team of fuel center associates, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Sales and Profit Growth: Develop and implement strategies to drive sales and profit growth, including promotions, pricing, and inventory management.
  • Inventory Management: Manage fuel inventory levels, ensuring that we have the right products in stock to meet customer demand.
  • Equipment Maintenance: Oversee the maintenance and repair of fuel center equipment, ensuring that it is in good working order and meets safety standards.
  • Safety and Security: Ensure that our fuel centers are safe and secure, implementing measures to prevent accidents and theft.
  • Compliance: Ensure that our fuel centers comply with all relevant laws, regulations, and company policies.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or fuel operations environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a positive experience for customers.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, associates, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Inventory Management Skills: Experience with inventory management, including ordering, receiving, and stocking products.
  • Equipment Maintenance Skills: Experience with equipment maintenance, including repair and maintenance of fuel center equipment.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving sales and profit growth, we encourage you to apply for this exciting opportunity.