Medical Switchboard Operator Specialist

3 weeks ago


Flemington, New Jersey, United States Hunterdon Health Full time

We are currently seeking a highly organized and detail-oriented individual to fill the role of Dispatch Operator I at Hunterdon Health. As a key member of our team, you will be responsible for maintaining the smooth flow of communication traffic and ensuring effective responses to emergency situations.

This is a fantastic opportunity to develop your skills and work with a talented team of professionals. The estimated salary range for this position is $48,000 - $58,000 per year, based on local market rates.

In this role, you will:

  • Immediately respond to and follow department/HMC procedures for all codes and alarms.
  • Answer, transfer, and direct incoming calls using a computerized database.
  • Relay Answering Service call information to on-call physicians as soon as possible.
  • Update changes to on-call and records all pertinent information in Switchboard Office logs and notes.
  • Check departmental daily updates, share relevant minute-to-minute call information, check email, and respond accordingly.

If you're passionate about delivering exceptional customer service and have previous experience in a call center or medical office setting, we encourage you to apply



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