Current jobs related to Bell Attendant - Indianapolis Indiana - Marriott Indianapolis East

As a Bell Attendant at Marriott Indianapolis East, you will play a vital role in ensuring our guests have an exceptional experience from the moment they arrive to the moment they depart. Your primary responsibilities will include:

• Transporting guests to and from the hotel to local area attractions
• Assisting guests with recommendations for restaurants and tourist activities
• Supporting front desk operations
• Maintaining vehicle cleanliness and concierge duties
• Accommodating guests during their stay in an attentive, courteous, and efficient manner

• High School diploma or equivalent required
• Experience in a hotel or related field preferred
• Valid driver's license for the applicable state
• Acceptable MVR (Motor Vehicle Driving record)
• Minimum of one year driving experience
• Ability to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Ability to work well in stressful, high-pressure situations
• Ability to maintain composure and objectivity under pressure

• Approach all encounters with guests and employees in a friendly, service-oriented manner
• Maintain regular attendance in compliance with Marriott standards
• Maintain high standards of personal appearance and grooming
• Comply with Marriott standards and regulations to encourage safe and efficient hotel operations
• Greet guests in a pleasant manner
• Load and unload luggage carts
• Escort guests to rooms
• Check/store luggage for arrivals and departures with luggage tags
• Deliver messages to meeting rooms
• Deliver flowers and packages to guest rooms
• Complete room changes
• Maintain current listing of local and area attractions, special events, and activities
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests
• Ensure lobby reader board is correct
• Provide information, maps, and directions as required
• Open doors
• Answer phones to assist guest service agents
• Conduct house count by computer
• Show guest rooms and suites as needed and emphasize company amenities

• Competitive benefits package, including medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401(k) retirement plan