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Operations Director

1 week ago


St Louis, United States Pizza Hut Page Full time

Pizza Hut Page is a dynamic restaurant chain seeking an experienced Operations Director - Customer Experience to lead our St. Louis, MO team.

About the Role

As an Operations Director - Customer Experience, you will be responsible for overseeing day-to-day operations, ensuring seamless customer experiences, and driving business growth. This role requires exceptional leadership skills, with the ability to motivate and direct teams towards achieving outstanding results.

The ideal candidate will have extensive experience in managing shifts, monitoring performance, and taking proactive measures to maintain high-quality standards. A successful Operations Director - Customer Experience will also possess excellent communication skills, with the ability to effectively communicate with crew members, other managers, and stakeholders.

Key Responsibilities
  • Lead shifts every week, prioritizing customer satisfaction and experience.
  • Maintain high-quality food safety standards and ensure adherence to restaurant guidelines.
  • Oversee internal communication, fostering a positive and productive work environment.
  • Monitor and manage inventory levels, minimizing waste and optimizing stock.
  • Evaluate and improve daily maintenance and cleanliness protocols.
  • Direct and motivate team members to meet or exceed targets and goals.
  • Manage schedules and training programs for team members, promoting skill development and growth.
About the Company

Pizza Hut Page offers a competitive salary of $55,000 - $65,000 per year, depending on experience. In addition to a generous compensation package, we provide opportunities for professional growth, comprehensive benefits, and a fun, dynamic work environment.