Healthcare Billing Specialist

4 weeks ago

Boise, Idaho, United States IQVIA Full time

Care Manager Role

This position involves working the 11:30am - 8:00pm ET shift to engage with insurance providers for eligibility details, benefit assessments, copayment support, and prior authorization processes. The role offers flexibility for remote work or office-based tasks.

Key Responsibilities:

  • Handle incoming calls and provide assistance related to pharmacy services.
  • Gather client information, confirm details, and liaise with insurance companies for benefit assessments.
  • Accurately complete prior authorizations and assist patients with copayment support programs.
  • Deliver friendly and efficient service to clients.
  • Engage in training and educational opportunities to enhance job knowledge.
  • Collaborate both independently and as part of a team to achieve tasks effectively.
  • Maintain high-quality results and suggest improvements to procedures.
  • Adapt to a dynamic and fast-paced work environment.
  • Establish relationships with clients and third-party entities.
  • Exhibit excellent listening and problem-solving abilities.

Required Qualifications:

  • High School diploma is mandatory; an associate degree or higher is preferred.
  • At least 2 years of experience in medical billing, insurance verification, or patient services is required.
  • Proven skills in time management, planning, and prioritization.
  • Strong presentation, interpersonal, and communication skills.
  • Ability to work collaboratively within a team and independently.
  • Proficient in MS Office with a focus on documentation accuracy.
  • Demonstrated enthusiasm for supporting clients.
  • Prior data entry experience with a typing speed of 30wpm or more.
  • Bilingual proficiency in Spanish is highly desirable.

IQVIA is a prominent global provider of advanced analytics, technology solutions, and clinical research services within the life sciences sector, dedicated to fostering a healthier world. We are committed to equal employment opportunities for all individuals, including veterans and candidates with disabilities.

IQVIA and its employees adhere to specific requirements regarding COVID-19 vaccination status. The compensation range for this position is $44,000 to $66,000 annually, which may vary based on qualifications, location, and schedule. Incentive plans, bonuses, and benefits may be available depending on the role.

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